Hi, my name is Anna. I have been using the RP800 ribbon printer now for over a year. It's fantastic! Recently I tried the Invisible Adhesive product. I now can offer my customers customized bags and boxes to match their ribbon orders. As far as I'm concerned, there is no product easier to use to personalize my products that the RP800.
The multi ribbon adapter is the greatest piece of equipment I have ever purchased. Howard Imprinting should win the Nobel Prize for this. Great job onthe new adapters.
I needed some assistance on a complicated printing order for my customer. I called customer service and was pleasantly surprised to get A PERSON! No automated menues, no voicemail, no waiting for a returned phone calls that never come. I was able to get assistance right away and finish my customer's order on time. Way to go Howard Imprinting...you're the best!!!
I received my RP800 ribbon printer a week ago. I was thrilled with how easy it was to set up. Installation of the software only took a few minutes. I have printed eight customer jobs already and can't express how easy the printer is to use.
I want to compliment Howard Imprintnig on the instruction manual for the RP800. I have never been able to install equipment myself before. The instructions were easy to understand and the machine is easy to set up.
I just installed our Rp800 software on our Windows 8 computer. The reference manual was very helpful and it walked me right through the installation. Thanks for making our transition smooth.
We ordered the new invisible adhesive roll at the show last month. We started offering personalized gift bags to our customers for birthdays and anniversaries and it has been so successful we ordered 6 more rolls today. We love this product.